Shipping Policy
Shipping and Delivery Information
Which countries do you ship your products to?
We only produce and ship our products within the United States.
Estimated Delivery Time
| Country | Handling Time | Transit Time |
|---|---|---|
| United States | 5-6 Days (Mon-Fri) | 5-10 Days (Mon-Fri) |
Order Cut-Off Time: 05:00 PM Eastern Standard Time (New York).
Shipping Carriers
We use a range of couriers and postal services depending on your location, type of item, and cost. These include FedEx, USPS, and UPS.
Domestic Shipping Rates and Estimates
Shipping is free for all orders.
International Shipping
At this time, we only offer shipping within the United States.
How do I check the status of my order?
- When your order has shipped, you will receive an email notification with a tracking number.
- Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 12 days of receiving your shipping confirmation email, contact us at:
Email: support@nice-pay.com
Provide your name and order number, and we will assist you.
Track your order here: Track Order
Shipping to P.O. Boxes
We do not deliver products to PO box addresses in any state within the United States.
Refunds, Returns, and Exchanges
For details, visit our full Return Policy Page.
- We accept returns up to 30 days after delivery if the item is unused and in its original condition.
- Refunds will be issued for the full order amount, minus the shipping costs for the return.
If your order arrives damaged, email us at support@nice-pay.com with your order number and a photo of the item’s condition. We will handle these on a case-by-case basis to find a satisfactory solution.