No products in the cart.
Shipping
How do I place my order?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it’s on its way!
How long will it take to ship my order?
Orders typically ship within 5 to 6 business days. Delivery time takes additional 10 business days.
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I need help with a late order
Orders typically ship within 5 to 6 business days.
If your order has not arrived after 12 business days, please contact our team, we are happy to assist.
Payment
What type of payments do you accept?
We accept Visa, Mastercard, Amex and Discovery cards.
When will my card be charged?
Just after your order has been successfully shipped.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Returns
In which cases can I return the products?
• You have received a damaged product: a product can get damaged in transit and while we do ensure best possible quality controls, sometimes a damaged product might go unnoticed.
• Mismatched product delivered, in terms of style, colour and / or size.
• Missing Products: If the package delivered is missing one or more products you ordered.
• To find out all you need to know about returns, refer to our ‘Returns Policy’.
What is the time-period within which I can return a product?
The time frame for return must not exceed 30 days from when the original order was received.
Can I change the mode of payment for my refund?
You can’t change the mode of payment for your refund. The amount will be transferred to the account that you used to make your order. If the transaction fails, we’ll get in touch with you for your alternate bank account details. Once we get those, we’ll make sure that the transfer is completed successfully.