Refund & Return Policy

By placing an order at https://nice-pay.com/, you agree to the terms of our Refund & Return Policy outlined below. Our goal is to ensure your shopping experience is seamless and worry-free.

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you’re not, you can return your item within 30 days of receiving your order. To be eligible for a return, the item must be:

  • In its original packaging with tags attached
  • Unused and unworn
  • Accompanied by a receipt or proof of purchase

This policy ensures a smooth and hassle-free return process for you.

Return Process

To initiate a return, contact us at support@nice-pay.com. If your return is approved, we’ll provide a return shipping label and instructions on how and where to send your package. Please note that returns sent without prior authorization will not be accepted. We’re here to make the process as easy as possible, so reach out with any questions!

Return Method

Returns are accepted by mail. Please send your return to:
16192 Coastal Hwy, Lewes, DE 19958, United States

Return Shipping

  • Damaged or Defective Products: A return shipping label will be included in the box.
  • Customer’s Remorse: The customer is responsible for return shipping costs.

We do not charge a restocking fee for returns.

Product Condition

All returned items must be in new, unused condition with original packaging and tags intact.

Exchanges

If you receive a defective, damaged, or incorrect item, or need a different size, we’re happy to assist with an exchange. Contact us at support@nice-pay.com, and we’ll guide you through the process to ensure your satisfaction.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Note that it may take additional time for your bank or credit card company to reflect the refund.

Contact Us

For any questions or assistance, reach out to us:
Phone: +1 (855) 611-7933
Email: support@nice-pay.com
Address: 16192 Coastal Hwy, Lewes, DE 19958, United States